We DO NOT accept returns of orders.
If you’re not satisfied with the fit of your product, we would be happy to exchange it for different size within 7 days of the delivery date.
Return shipping charges and any reverse duties are the responsibility of the customer. We strongly recommend that you use a trackable method to mail your return.
Products must be returned unworn, unwashed, in their original condition and with all tags attached.
To exchange an item, please contact us at support@ameliebaku.com or directly from the website.
We will give you a shipping address to mail your item.
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least 10 days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
For defective or damaged products, please contact Customer Service.