All orders are sent for processing, and processed in 7-15 days. Because all our products are unique and handmade, and processing takes time.
Processing of your orders does not depend on the delivery method you have chosen, even if you choose 1-day delivery, your orders take 7-15 days to process.
Once your order has been shipped, you will receive an e-mail notification containing the shipment tracking information.
You'll receive a tracking number when your order has shipped. Please allow 24-48 hours for tracking information to appear.
Your order may arrive in several shipments. You will receive a separate e-mail notification for each shipment.
To track your orders please visit the following page.
We accept Visa, MasterCard, American Express and Apple Pay.
Orders cannot be changed or updated once they are placed as they immediately start processing.
If you'd like to add another item to your order, please place a new order for the item.
We are usually unable to change or cancel an order after you've placed it.
It is possible that your order may be cancelled during high volume periods due to inventory selling out. If your order is cancelled, all charges will be automatically refunded. We recommend trying to place your order again or signing up for our waitlist for the sold out item.
To ensure your security, we take additional steps in verifying the details on your order. If you receive a cancellation notification, please contact Customer Service for more information.
Shipping addresses cannot be changed once your order is shipped.
To change your shipping address while your order is processing please contact Customer Service.