Shipping policy
We offer 2 delivery methods for international packages:
Free Standard Shipping
Express Shipping
All orders receive FREE Standard Shipping.
The cost of Express Shipping is calculated by your distance from our shipping warehouse in Baku. Total shipping fees for your order will be displayed on the last page of the checkout process.
Orders are estimated to ship out within 7-15 days from when you place your order with standard shipping.
Once shipped standard shipping may take 20-30 days to reach you depending on your location.
Orders are estimated to ship out within 7-15 days from when you place your order with standard shipping.
Once shipped express shipping may take 7-14 days to reach you depending on your location.
Returns and exchanges
If you are not completely satisfied with your purchase for the size is not suitable for you, you may return it to us for an exchange only. Please see below for more information.
RETURNS
All returns must be postmarked within seven (7) days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.
EXCEPTIONS
For defective or damaged products, please contact us.
To exchange an item, please contact us at info@ameliebaku.com or directly from the website. After contacting us, place the item securely in its original packaging, and mail your return to the following address:
Aygul Alizada,
104 Insaatcilar, Yasamal AZ1073
Baku, Azerbaijan
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least ten (10) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
Payment Methods
We accept Visa, MasterCard, American Express, Apple Pay and PayPal.
